General Questions

What services does Lo Style offer?
Lo Style offers a range of services, including Closet Revamp, personalized event styling, stage styling for performances, and Photoshoots.

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How do I book a service with Lo Style?
To book a service, simply contact us through our website or email. A consultation will be scheduled to discuss your needs and confirm the service.

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What is included in the consultation?
Consultations involve discussing your personal style, wardrobe needs, and vision. 

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Do I need to pay a deposit?
Yes, a 50% non-refundable deposit is generally required to secure your booking. However, specific deposit terms may vary depending on the service. Please review the terms provided for your selected service during the consultation.

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What happens if I cancel?
Cancellation policies vary by service, but typically cancellations made 10+ days before the service may qualify for a refund, excluding non-refundable expenses. Cancellations within 48 hours are non-refundable.Please review the terms provided for your selected service during the consultation.

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Closet Revamp Services

What is included in the Closet Revamp service?
The service includes a personalized consultation, a curated PDF with shopping links, a mood board, and fitting sessions to refine your wardrobe.

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Can you help me decide what to keep or donate from my current wardrobe?
Yes, Lo Style provides expert guidance on what to keep, discard, or add to create a wardrobe that reflects your style and lifestyle.

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How long does the Closet Revamp process take?
The process typically takes a few weeks, depending on the complexity of your needs and the availability of items.

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Event Styling Services

What types of events can Lo Style help with?
Lo Style provides styling for red carpet events, galas, weddings, business events, parties, and more.

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Does Lo Style attend the event for styling assistance?
On-the-day styling support can be arranged if required and will be discussed during your consultation.

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Are fittings included?
Yes, 1 fitting session is included as needed to ensure the perfect fit and cohesive look.

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Stage Styling Services

What is included in Stage Shine services?
The service covers outfit sourcing, purchasing, alterations, and fittings for performances, music videos, theater, and campaigns.

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Who pays for the clothing and accessories?
All clothing and accessory costs are paid by the client, using a budget established during the initial consultation.

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Are express services available for last-minute needs?
Yes, express service is available for an added  fee, depending on the urgency and sourcing requirements.

 

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Payments and Fees

What payment methods are accepted?
Payments can be made via credit card, PayPal, Zelle or other agreed-upon methods.

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Are all costs included in the styling fee?
Yes for headshots services only. For all other services, the styling fee solely covers the stylist's services. Clothing, accessories, and any additional expenses are billed separately.

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How are express service fees calculated?
Express service fees vary based on the urgency and sourcing requirements, typically up to $200.

 

 

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Cancellation and Refunds

Can I get a refund if I cancel?
Refunds depend on the timing of the cancellation. Cancellations 10+ days before the service may receive a refund, minus non-refundable expenses. Cancellations within 48 hours are non-refundable.

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What happens if purchases have already been made?
If canceled after purchases, the client is responsible for all incurred costs, including returns, shipping, and alterations.

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How do I submit a cancellation?
All cancellations must be communicated in writing to be considered valid.

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Additional Questions

Do you offer virtual consultations?
Yes, virtual consultations are available for clients who cannot meet in person.

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Can Lo Style help with seasonal wardrobe updates?
Absolutely! Lo Style specializes in creating versatile wardrobes that adapt to changing seasons and trends.